CASE STUDIES

AI Agents in Production

Real deployments, real results. Explore how organizations across industries use Northorp's custom AI agents to transform customer engagement and drive measurable outcomes.

Education

EtonHouse Singapore

A 24/7 AI Admissions Advisor that scales parent engagement, eliminates hallucinated responses, and drives enrollment pipeline growth in a new market.

BM25 Retrieval Persona Engineering Conversational Booking
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Hospitality

Royal Caribbean

An AI-powered cruise concierge for Spectrum of the Seas that serves as a 24/7 virtual guest services representative with deep ship-specific knowledge.

RAG Semantic Search Day Planning
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Custom Enterprise

Amazon QuickSuite

A powerful data analytics agent built on the AWS stack that eliminated the need for dedicated data analysts by enabling natural language database queries through MCP.

AWS Lambda API Gateway MCP Protocol
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Healthcare

Clinical Decision Support Agent

A production-grade clinical AI research assistant with hybrid retrieval, multi-stage pipeline, and curated knowledge base for healthcare decision support.

Hybrid BM25 + Vector PostgreSQL + pgvector 5-Stage Pipeline
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